policy & procedure

I can help!

Small businesses are the lifeblood of America. I believe I can help yours by contributing my years of organizational experience in defining best practices and standard operating procedures tailored to your needs.


Written policies outlining everything, I can help outline some best practices for you. Here are some common questions a small business struggles with.

Operations >

Customer Service >

Shipping Practices & Returns >


Workflows and troubleshooting them can help improve team moral and performance. Spend a little time with me drawing out some ideal workflows for your processes and be happier as a result.

Diagrams >

Planning >